Privacy Policy
Who We Are
Our website (“Sophiall”) address is: www.sophiall.com
Sophia Global Consulting F.Z.E. (collectively, “Sophia Global”, “Sophiall”,“us” or “we”) is committed to respecting your privacy and protecting your personal data. This Privacy Policy describes how we handle and protect your personal data in connection with Sophia Global’s business activities, client services, website, and anything that points to this Privacy Policy. Please see our Terms of Use for more information about our online terms and policies in general.
What Information Do We Collect
We may also automatically collect information about the devices you use to interact with our Sites, collected through cookies and other similar technologies (collectively “Cookies and Tracking Tools”) on Sophiall. We may also automatically collect information about how you use Sophiall, such as what you have searched for and viewed on the website. The information automatically collected may be associated with a unique identifier as well as with any other personal data you have provided.
Sophia Global may also collect personal data about you from reputable third parties (such as Facebook, LinkedIn, Instagram, Twitter, etc). This may include information that is publicly available online, including information you choose to make public through these social media platforms and other public online forums. We may combine this data with existing information we have about you or use it independently, for the purposes of measuring and collating our data, identifying milestones, and overall market analysis. We will always seek to confirm that the third party has provided transparent information about its use of this data, including its disclosure to third parties like Sophia Global, in compliance with applicable law.
How Do We Use Your Information
Sophia Global uses your personal data for some of the following activities:
Provide the information you requested,
Enable your participation in webinars and events, personalise the content that you view or receive on Sophiall,
evaluate and improve our services, distribute newsletters, whitepapers, links to blogs, and ebooks to you,
analyse the performance and functioning of Sophiall,
Compliance with all applicable laws and anti-fraud measures,
Anti-Money Laundering and Counter-Terrorist financing screening (if applicable)
Enforce our Terms of Use and Agreements
Accomplish anything else regarding our services you might initiate or request through us.
Operating the website correctly for you (i.e. personalised user experience)
We may keep any of your personal data on file and use it to contact you.
Sophia Global and any allied service providers may use first and third party Cookies and Other Tracking Tools to provide our services, manage our websites, and analyse how you use them. This may include collecting information about whether you open or click any links in the various communications that we send to you. The information provided throughout this Privacy Policy about cookies also applies to these other tracking technologies. Please refer to our Cookie Policy for more details regarding our use of Cookies and Other Tracking Tools.
The Legal Basis for Processing Personal Data
Our processing of your personal data for the purposes mentioned above is based in part:
On our legitimate interests in 1) promoting and protecting our company, website and brand, 2) building and maintaining customer and key stakeholder relationships, and 3) effectively providing our services;
On your consenting to provide us this data by registering for our services, accessing our knowledge information (including but not limited to downloading blogs, whitepapers, ebooks etc), utilising our services, and enhancing the quality of your experience on Sophiall;
On complying with the law, to satisfy any legal, regulatory, governance or compliance obligations.
When and How we Disclose Personal Data – Including Internationally
Personal data collected in the course of our business activities, including our direct services to you may be transferred from time to time to any of our subsidiaries or affiliates, any of our personnel, and any of our third party service providers located throughout the world, including in jurisdictions whose local laws may grant you fewer rights than what you have in your own country.
Additionally, Sophiall may be viewed and hosted by us and/or our third party service providers anywhere in the world. By using any of the our channels such as Sophiall.com and providing information on any of them, you voluntarily consent to such trans-border transfer and hosting of such information.
Sophia Global will not intentionally disclose or transfer (and will take reasonable steps to prevent the unauthorized or accidental disclosure of) your personal data to third parties without your consent or as otherwise permitted by law, whether for such third parties’ own marketing purposes or otherwise, except as follows. We may provide access to your personal data to third service providers so that we can provide the business services you requested and as agreed per our Customer Product Agreements. For example, the Value Builder SystemTM owned by BuiltToSell Inc. which we utilise as part of our Sophiall Solution.
We evaluate and seek to ensure that third party service providers data privacy policies and conduct are consistent with this Privacy Policy and protects the confidentiality, availability, and integrity of your personal data.
In addition, we may disclose information about you:
If we are required to do so by law or legal process;
To law enforcement authorities or other government officials;
When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
If disclosure is necessary to protect the vital interests of a person;
To enforce our Terms of Use;
To protect our property, services and legal rights;
To prevent fraud against Sophia Global, our subsidiaries, affiliates and/or business partners;
To support auditing, compliance, and corporate governance functions; or
To comply with any and all applicable laws.
In addition, we may disclose or transfer your personal data in the event of a re-organization, merger, sale, joint venture, assignment, or other transfer or disposition of all or any portion of our business.
User Forums, Chat Rooms, Blogs, and Public Venues
You should be aware that whenever you publicly disclose information online, that information could be collected and used by others. Sophia Global is not responsible for any action or policies of any third parties who collect information that users publicly disclose in any such potential forums on Sophiall.
Link to Third Party Websites and Other Channels
Sophia Global may provide links to third party websites or information as a service to our users. If you use these links, you will leave Sophiall. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by Sophia Global of the third party, the third party website, or the information contained therein, and Sophia Global shall not be responsible or liable for your use thereof. Such use shall be subject to the terms of use and privacy policies applicable to those sites.
Social Networking
Sophiall may eventually allow you to sign into and associate your social network accounts with Sophia Global. Sophiall also may allow you to log in to a Sophia Global account using certain social network account credentials.
By associating your social network account with Sophiall or logging in to your Sophiall account using your social network account credentials, you give us permission to access information that you have made available in your public profile for that social network account. Any information we collect from your social network is gathered in accordance with the social network’s terms of use and this Privacy Policy. Please refer to the privacy settings in your social network account for information about what data is shared with Sophia Global and other connected applications and to manage the data that is shared through your account, including information about your activities using Sophiall.
If you would like to disconnect a social media account from us, refer to the settings of that social network account and its provider.
What Security Measures are in Place
Sophia Global has implemented generally accepted standards of technology and operational security to protect personal data from loss, misuse, alteration, or destruction. Only authorized Sophia Global personnel and third party service providers are provided access to personal data, and these employees and service providers are required to treat this information as confidential. Despite these precautions however, Sophia Global cannot guarantee that unauthorised persons will not obtain access to your personal data.
Data Retention
Sophia Global retains personal data, as necessary, for the duration and beyond of the business relationship. Personal data is retained to use for analysis, historic record keeping, overall management of information policies and procedures, and to protect ourselves just in case it is needed for any future legal, governmental or regulatory inquiry or claims
If you request that we delete your personal data, Sophia Global will make reasonable attempts to delete all instances of the information in their entirety. For requests for access, corrections, or deletion, please refer to the “Your Right to Access Your Data” section of this Privacy Policy below.
Your Right to Access Your Data
You have the right to request access to the personal data that we have collected about you for the purposes of reviewing, modifying, or requesting deletion of the data. You may also have the right to request a copy of the personal data that we have collected about you and to have any inaccuracies in that data corrected. In certain circumstances, you may also request that we cease processing your personal data.
If you would like to make a request to access, review, or correct the personal data we have collected about you, or to discuss how we process your personal data, please contact us at [email protected]. To help protect your privacy and security, we will take reasonable steps to verify your identity before granting access. We will make reasonable attempts to promptly investigate, comply with, or otherwise respond to your requests as may be required by applicable law. Different laws may prevent us from providing access to your personal data or otherwise fully complying with your request depending upon the circumstances and the request, such as for example, where producing your information may reveal the identity of someone else. We reserve the right to charge an appropriate fee for complying with your request where allowed by applicable law, and/or deny your requests where they may be manifestly unfounded, and/or excessive, or otherwise objectionable or unwarranted under applicable law.
How to Unsubscribe
If you prefer not to receive future email communications from us, please write to [email protected] to unsubscribe from all Sophia Global communications.
Consent and Changes to the Privacy Policy
By using the Sites, you consent to the collection, use, and storage of your personal data by us in the manner described in this Privacy Policy and elsewhere on Sophiall. We reserve the right to make changes to this Privacy Policy from time to time. We will alert you to any such changes by updating this Privacy Policy. If we make material changes to this Privacy Policy that increase our rights to use personal data that we have previously collected about you, we will obtain your consent either through an email to your registered email address or by prominently posting information about the changes on Sophiall.